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Checking In With Whrrl … At Whrrl

Monday, August 9th, 2010

If you subscribe to my monthly newsletter, you know when it comes to location-based services, I’m quite partial to Whrrl . Unlike Foursquare or Gowalla , there’s more to Whrrl than checking in and getting coupons. Whrrl allows you to annotate your visit with notes, images and more to create virtual scrapbooks of your event or visit. ( Think a child’s T-ball game .) When there are more Whrrl users at an event, you can tie the stories together on the location’s page and see what other users are adding to the scrapbooks. But the system is more than checkin and build content. There’s a full gaming component, recommendations and referrals and even real world activation for businesses and corporate partners. (Yes, Whrrl has opportunities for you to partner with them to drive real foot traffic to your location and take the concept of viral spread off-line. Watch the video. You’ll get it.) During my recent trip to Seattle, I visited Whrrl’s offices and sat down with parent company Pelago CEO Jeff Hoden and product manager John Kim to talk about Whrrl. Check out Whrrl. And if you’re close to a Murphy USA , give that a spin too. You could win free gas and more. Nice!

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Checking In With Whrrl … At Whrrl

Social Media First From K-Mart? Yep. K-Mart.

Monday, July 12th, 2010

Got a hot tip yesterday that this was coming. Kmart announced today during #gamerchat an interesting new (and likely industry and retail first) social media effort to bridge their online gaming community at MyKmart.com with off-line retail activity. Starting today, qualified reviews of games posted at MyKmart.com may start appearing along with the reviewed game on store shelves. While I know gamers are a passionate and active online community, I don’t get a sense they’re overly active in retail store forums. The MyKmart.com site has a handful of reviews, but nothing in the volume you would see from a passionate community. Kmart is trying to build an environment for the gamers to connect in, which I admire. They spearheaded today’s first gamer chat on Twitter as well that saw some interest . Regardless of whether or not they’ll embrace Kmart’s effort to drive community around their passion, gamers take a lot of pride in their online connections and sharing reviews, tricks and tips and more around the games they play. Image via Wikipedia Now take that pride and let these guys and gals know their qualified review (there are some prerequisites, but nothing out of the ordinary) could help not only gamers, but mainstream non-gamers in knowing how good, bad or indifferent the games are? That’s a neat idea. They’ve used this to date by putting the customer reviews on the product page on Kmart’s website (not new). But putting customer reviews out in the open on the retail floor? First I’ve heard of it. Very cool. Kmart is taking social capital produced online and bringing to to bear in a useful way off-line. But to take that notion one more step, they are providing useful information to their retail shoppers, generated by independent, third-party, but qualified sources that doesn’t necessarily affect sales of one game or another. (I’ve been told negative reviews will make the cut, too. We’ll see.) This effort will be interesting to follow. Will negative reviews move through to the shelves? How will people react to it? Will it help sell more games? How will activity on MyKmart.com change? Never know ’til you try. Good on ya, Kmart.

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Social Media First From K-Mart? Yep. K-Mart.

The Future Of Social Is In Content Solutions, Syndication

Wednesday, June 23rd, 2010

You don’t get very far in talking about social media for business without running into a discussion about content. Companies need to provide informative, entertaining and engaging content to their audiences to attract visits to company blogs, websites, Facebook pages and more. The deeper you get into understanding the various benefits of engaging your audiences with great content (enhanced online reputation, conversational market share, search engine ranking improvement and increased lead or sales generation to name a few) you begin to not only produce the content, but distribute and promote it accordingly. Everyone wants more eyeballs. Because relatively few businesses have crossed the threshold from just blogging to developing content strategies, I see a big opportunity for content providers and promoters in the coming years. The easier brands can provide content (even if they, themselves, don’t create it) and distribute it, driving links, eyeballs and the like, the more successful they’ll be in the social realm. This opens the door for a couple different types of companies or service providers. First, professional blogging services (I hate calling them ghost blogging services for reasons you can see in this 2009 post about the topic ) and free-lance web content providers should see a boon in the need for their services in the next few years. Second, larger scale content distribution companies like wire-services should see a bit of an increase in volume as well. But then there’s a unique opportunity for a company that combines both content creation and distribution to step in and do something neat. Enter NewsUSA and its newest offering, Social Syndication , which is advertising on Social Media Explorer this month. NewsUSA has been a content provider and distributor in the traditional media world for some time. You hire them to take your press release or company news, turn it into an editorial/advertorial piece and they use a network of copyright-free distribution channels to get that article placed in newspapers, magazines and more. And there are a lot of those publications out there looking to fill their pages with interesting content without having to pay for it. The copyright-free syndication houses like NewsUSA were doing good corporate blogging before blogging existed. Sell trophies, like Plaquemaker Plus ? News USA can craft a useful article likely to get picked up by publications looking for such like, “ Tips To Plan A Fun Family Reunion ” and insert the suggestion you get trophies for the kids. It’s advertorial, but it’s non-obtrusive and provides value to the audience beyond just “buy our trophies.” With NewsUSA’s new Social Syndication effort, they’re taking the traditional distribution model and applying it to social channels. And believe me, while Huffington Post and Mashable aren’t the types of websites that would use copyright free, syndicated content, there are TONS of sites out there that will. As more companies get into the “gotta have fresh content” mode, I think you’ll start to see the trend of using copyright free content expand into the brand world. One recent client project NewsUSA shared with me resulted in 156 social and online placements, 127 inbound links to the syndicated story (placed on CopyrightFreeContent.com ) and two inbound links to the client’s website. The story also generated over 100 links and references from Twitter users. Now, none of these numbers are eye-popping, but as the company builds trust and provides value to the social news communities, plus more companies and websites turn to syndication services for useful content, NewsUSA is looking at the tip of a big iceberg. And not one that will sink the ship. One piece of Social Syndication that I offered NewsUSA feedback on was their activity in posting the content to the social news and bookmarking sites. While there’s great potential to increase the exposure and reach of their client’s work there, I felt like they still had some work to do in order to make that piece work better for them. But make no mistake about it, NewsUSA is on the right path and is a company to watch. On the flip side of the syndication argument is the fact that inbound links from sites that use syndicated content may not be as valuable as those from the Huffington Posts of the world. I would never say NewsUSA is a single solution to distributing content or driving inbound links. But as their network grows, they will be able to reasonably guarantee a turnkey number of links based on the sites that grow to trust their content. Debate the merits of advertorial all you want. When companies want content, they want content that is going to help them. And there will always be sites out there hungry enough for content to publish advertorial. When the brands looking for content see they can use a NewsUSA to provide such for their blogs, sites, outposts and more, PLUS distribute it around the web for even more value in exposure, SEO and more, the content creation and syndication companies are going to see customers. How would you polish the content solution and syndication business? What do companies like NewsUSA have to do to convince your brand or company they are worth the investment? The comments are yours. NOTE : For those of you who might be new to Social Media Explorer, I do have advertisers like NewsUSA from time-to-time, but because my audience trusts me, I have some very particular requirements to allow them to be brought to your attention. For more on my advertising policy, see this page on Advertising Relevancy . Related articles by Zemanta The Basics Of Content Syndication (slideshare.net) With Help From NewsUSA, Use Social Media To Keep Your Brand Relevant (prweb.com)

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The Future Of Social Is In Content Solutions, Syndication

Adam Lambert talks Glam Nation Tour, more – USA Today

Wednesday, June 2nd, 2010

Digital Spy Adam Lambert talks Glam Nation Tour, more USA Today Twitter is an amazing medium to communicate with my fans. In the old days, you had to rely solely on your publicist and marketing team, and what's great … Fans mob 'Idol' star Wilkes Barre Times-Leader all 63 news articles

2010 World Cup Social Media Marketing Strategy Bracket 1A Scores Big – Online PR News (press release)

Wednesday, June 2nd, 2010

2010 World Cup Social Media Marketing Strategy Bracket 1A Scores Big Online PR News (press release) Strategies that include targeted and creative Twitter , Facebook and YouTube social networking for business. Social networking strategies designed to connect … How to Become a Social Media Marketing Expert Drop Ship (press release) (blog) Global Businesses Learned How to Influence Their Online Audience to Stay … Franchising.com (press release) Free social media marketing strategies and advice without the hype: the peer … Econsultancy (press release) Business Review USA (blog) all 5 news articles